Travel Services Shipping and Delivery Policy
Last Updated: 10/03/2023
1. Delivery of Travel Documents
1.1 Electronic Delivery:
- Most travel documents, including tickets, itineraries, and booking confirmations, will be delivered electronically to the email address provided during the booking process.
1.2 Processing Time:
- Electronic travel documents will be processed and delivered within [number of hours/days, e.g., 24 hours] of the booking confirmation, provided all necessary information has been received.
1.3 Paper Documents:
- In cases where physical documents are required, such as travel vouchers or entry passes, these will be shipped to the provided mailing address. Customers are responsible for providing accurate and up-to-date mailing information.
2. Ticket Pickup Options
2.1 Will Call or Counter Pickup:
- Some travel services may offer the option for customers to pick up tickets or travel documents at a designated counter or office. Information about the pickup location and process will be provided upon booking confirmation.
2.2 Identification Requirements:
- Customers picking up tickets in person may be required to present a valid photo ID and the credit card used for the purchase.
3. Shipping Charges
3.1 Electronic Delivery:
- Electronic delivery of travel documents is typically included in the cost of the travel service and does not incur additional charges.
3.2 Physical Documents:
- Shipping charges for physical documents will be communicated to the customer during the booking process. Any additional costs, such as expedited shipping, will be clearly outlined.
4. International Shipping
4.1 Shipping Restrictions:
- Physical document shipping may be restricted to certain regions or countries. Customers are advised to check shipping availability during the booking process.
4.2 Customs and Duties:
- Customers are responsible for any customs duties or taxes associated with the shipment of physical documents to international destinations.
5. Contact Us
For any inquiries or assistance regarding the delivery of travel documents, please contact our customer support at customercare@makemyamazingyatra.com / +919599650357.
