Travel Services Refund Policy
Last Updated: 10/03/2023
1. Cancellation and Refund
1.1 Accommodations:
- Accommodation cancellations may vary based on the specific provider. Customers are advised to check the cancellation policy of the booked accommodation before confirming the reservation.
- Refunds for accommodations will be subject to the policies of the respective hotels, resorts, or other lodging establishments.
- Booking Window of free Cancellation any booking 10 Days before Check in Date , after cross the free cancellation deadline cancellation fee may be applicable which is 10% of your total booking amount.
1.2 Tours and Activities:
- Cancellations for tours and activities may be subject to varying refund policies. Customers are encouraged to review the specific cancellation terms for each booked tour or activity.
- Refunds, if applicable, will be processed in accordance with the cancellation policy of the tour or activity provider.
2. Change of Plans or Itinerary
2.1 Accommodation Changes:
- Changing accommodation dates or details may be subject to availability and the policies of the lodging establishment. Additional charges or fees may apply.
2.2 Tour and Activity Changes:
- Changes to tour or activity bookings are subject to availability and the policies of the respective provider. Additional charges or fees may apply.
3. Force Majeure
In the event of unforeseen circumstances, such as natural disasters, political unrest, or other force majeure events, the refund policy may be adjusted as necessary. Customers will be informed of any changes in a timely manner.
4. Refund Processing Time
Refunds will be processed within 7 days from the date of the refund request approval. Processing times may vary depending on the payment method and financial institutions involved, Credit will happen as per the Bank timelines usually between 7 -10 days.
5. Contact Us
For any inquiries or assistance regarding cancellations, changes, or refunds, please contact our customer support at customercare@makemyamazingyatra.com / +919599650357